Development Communications & Donor Engagement Manager

POSITION TITLE: Development Communications & Donor Engagement Manager

REPORTS TO: VP of Ministry Development

Pay Scale: $91,800-$108,000

Job Summary: The Development Communications & Donor Engagement Manager leads donor communication strategies, fundraising campaigns, and donor engagement initiatives that support the mission of Amazing Facts. This position oversees donor-centric communications across direct mail, email, SMS, web, social media, video, and other digital channels while utilizing Virtuous CRM, marketing automation, analytics, and AI-assisted tools to increase donor acquisition, retention, engagement, and lifetime value. The manager provides leadership and oversight to communications staff, supervisors, contractors, and vendors supporting development operations and fundraising initiatives.

Preferred Qualifications:

• Bachelor’s degree in Communications, Marketing, Fundraising, Business, or related field.
• Five or more years of experience in fundraising, donor relations, development communications, or nonprofit marketing.
• Three or more years of experience supervising managers, supervisors, and/or professional staff.
• Experience leading cross-functional teams and managing multiple projects simultaneously.
• Experience with Virtuous CRM or comparable donor management systems.
• Strong communication, project management, analytical, and leadership skills.
• Commitment to the mission and values of Amazing Facts.

Essential Responsibilities:

• Maintain a growing relationship with Jesus Christ and support the spiritual mission of Amazing Facts.
• Provide leadership, coaching, and performance management for supervisors, staff, contractors, and vendors within Development Communications and Donor Engagement.
• Establish departmental goals, priorities, workflows, and accountability measures to ensure alignment with organizational fundraising objectives.
• Develop and implement integrated fundraising communication strategies across multiple channels.
• Manage donor communication workflows, audience segmentation, automation journeys, and engagement tracking within Virtuous CRM.
• Oversee fundraising campaigns, stewardship communications, impact reports, donor acknowledgments, and special appeals.
• Utilize AI-assisted tools to enhance content development, campaign planning, donor insights, and operational efficiency while ensuring brand, theological, and donor stewardship standards.
• Analyze campaign performance, donor behavior, retention rates, and ROI; provide recommendations for continuous improvement.
• Coordinate with internal teams and external vendors to ensure timely and effective execution of communication projects.
• Ensure donor data integrity, compliance, privacy standards, and fundraising best practices.
• Manage departmental budgets and resources related to communication and donor engagement activities.
• Stay current on fundraising trends, emerging technologies, and donor engagement strategies.
• Perform other duties as assigned.

This position requires strategic leadership, personnel management, strong communication skills, technological proficiency, and a passion for advancing the ministry through effective donor engagement and stewardship.